At Ophion Jewelry, we strive to provide a seamless and reliable shipping experience for our customers. Below are the details of our shipping policy.

Shipping Locations

• We ship only within U.A.E. at the moment.

Shipping Methods and Costs

Areas Served	U.A.E. only (Domestic Shipping)
Shipping cost for orders under AED 150	AED 15
Shipping cost for orders over AED 150	FREE

Handling Time

• All orders are processed and shipped within 2 to 4 business days.

Estimated Delivery Time

5-7 business days

Tracking Information

• Tracking information is provided for all shipments. You will receive an email with tracking details once your order has been shipped.

Shipping Partners

• We partner with Aramex to ensure your order reaches you safely and on time.

Order Confirmation

• After placing an order, you will receive an order confirmation email with the details of your purchase.

Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact our customer service team at info@ophion.me. We will work with the carrier to resolve the issue and either replace the item or issue a refund.

For any questions or additional information about our shipping policy, please contact us at info@ophion.me.

Thank you for shopping with Ophion Jewelry. We appreciate your business and are committed to providing you with the best service possible.